Is Technology Making Your Employees’ Lives Easier?

By Joel Patterson
technology

The past few decades have brought on a flood of new technology, the likes of which the world has never seen. The smartphones we carry in our pockets are more powerful than the supercomputers of just ten years ago. In many ways, these technological advances have made our everyday lives easier, but that’s not always the case.  

In terms of business software, the technology you choose for your company can either streamline processes or add layers of complexity. Do you know if your current tech system is making your employees’ lives easier? Or is it actually slowing processes down? 

Let’s take a look at how the right enterprise resource planning (ERP) system can help your employees (and your business!) succeed.

Survey your current system. A modern and efficient business software system ensures a streamlined workflow for employees. Conversely, outdated or ill-equipped software systems require more work, such as extra steps or manual computing. Which one sounds closer to what your team is currently using? If it’s the latter, it might be time for a systems upgrade.

If you can’t pinpoint why the system you’re using right now is inefficient, don’t fret. Upgrading your systems will intentionally bring those problems to light and force a review from a fresh perspective. It may sound like a daunting process, but waiting to fine-tune your systems prolongs the inevitable. 

Find the right system for you. The diversity of businesses in the world is staggering, and each company presents a new set of needs. Not every ERP system on the market today will fill the unique needs of every company. While a highly customized system may seem like the way to go, they are expensive and have more potential to cause issues later on. 

Most of my experience with ERP software has been with a program called NetSuite. This software can successfully meet the needs of almost any business, but it doesn’t require a lot of complicated customization to do so. Additionally, this type of system allows you to make changes in the future as your business grows. When shopping for new or updated business management software, consider the versatility of the system rather than getting hung up on customizing each element. 

Give your team the resources they need to succeed. Even the world’s best tech isn’t worth much if the people using it don’t understand how it works. This is why providing training and support for your employees is critical when introducing new technology into the company. 

With any new ERP system, there’s usually a period of adjustment. While this can be frustrating, with enough training and technical support, users will become accustomed to the new system and come out on the other side as more efficient and satisfied employees. 

Another important thing to remember is to periodically review your configuration to ensure it’s keeping up with business growth and change. It’s not uncommon for your business to require more automation as it grows. For example, it might have been okay to manually create invoices when you first implemented but now that your volume has doubled, you need the system to do more of the heavy lifting.

Work with a long-term partner. Implementing a new or updated ERP system is less of a one-time event and more of a long-term journey. It’s important to work with a team of experts who will be there to support you and your team long after go-live.